Welcome Alpha Anglers!

Alpha Business

Email - alphaanglercustoms@gmail.com

Phone - (208) 659-7697

 

At Alpha Angler, we're fishermen like you.  We have a passion for fishing and building the best fishing products in the world.  Please feel free to contact us with any questions or rod inquiries.  If you need special shipping or rod customization, again please contact us (emails below.)  For more detailed information about us, and our mission check out this blog article (click here.)

Information on shipping/return/warranty policies are below.  If you need any clarification, please feel free to contact us.

 Jake Boomer - President - AlphaAnglerCustoms@gmail.com

 

 

Steve Wissink - General Manager - AlphaAnglerGM@gmail.com

 

 

 

Shipping

$15 Shipping on all rods.

Shipping to the USA only. We cannot ship to PO boxes, as the rods simply won't fit!!! Please specify a residential or business address to ship to.  We ship UPS and Fedex Ground.  

For special shipping concerns, please contact us via email.  (alphaanglercustoms@gmail.com)

 

Warranty

All "Production Rods" are covered under a limited warranty against defects in workmanship and materials for a period of 5 years for the original owner.

For damage caused in manufacturing of the rod or from defects in components, Alpha Angler will, at the companies discretion repair or replace the product at no charge. Shipping to the Alpha Angler is not covered, but return shipping will be.

For damages occurring due to neglect, accident or normal wear and tear, at the discretion of Alpha Angler, be repaired or replaced. Rods that can be repaired will be charged a fee, to be determined after examination of the rod.

Rods that cannot be repaired (blank breakage), will be replaced for a fee of $100, plus shipping. All rods must be returned, in whole, to qualify for warranty repa

 

Refund/Return

We accept returns for exchange or refund 3 calendar days after delivery of the product. If for any reason your new Alpha Angler rod does not meet you expectations please contact us within 3 days of delivery for a full refund.  Alpha Angler will also cover return shipping in this scenario.

Return Condition:

For your Alpha Angler rod to be eligible for the Money Back Refund, it must be in new, unused condition, showing no signs of wear.

Rods returned after the 3 calendar days will require an RA and subject to a 15% restocking fee.  Please contact customer support for any rod return.  

At Alpha, we want you to be totally happy with your rod purchase.  If you are unhappy in any way, please contact customer service.  alphaanglercustoms@gmail.com.

Refunds are contingent upon inspection of item(s) once we receive it.

There is no restocking fee for returned items that are not being exchanged and are not damaged if returned within 3 days.  Again you MUST contact us within 3 days if you intend to return ANY item back to our store. Items returned to us AFTER 3 days and WITHOUT contacting us will NOT be refunded.